If your order has been paid and you need to make a change or cancellation on an order, you must contact us within 24 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
If you did not receive the product within the guaranteed time(45 working days, not including 2-5 working days of processing), you can request a refund or a reshipment.
If you received the wrong item, you can request a refund or a reshipment.
If you do not want to keep the product you’ve received, you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Amzbiker.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of gearhumans.com
*You can submit refund requests within 15 working days after the guaranteed period for delivery (45 working days) has expired. You can do it by sending a message on Contact Us page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 working days.
We only replace items if they are defective, damaged or wrong measurement with our size chart.
- You will be responsible for paying for your own costs if there is any unplanned cost.
- We do not accept exchange regards to the wrong size ordered because when you accept to pay, you have automatically accepted your chosen size.
- Depending on where you live, the time it may take for your exchanged product to reach you may vary.